Arc8/9 Migration: Help & Answers

The REGIS Agency and its staff are here to answer any and all of your Arc8/9 Migration-related questions, receive your comments and provide as much assistance as necessary to assist in this effort.

There are three primary methods to get in touch with the person or assistance you need:

• REGIS Help Desk
• REGIS Staff Contacts
• REGIS Contact Us/Comment Form
• REGIS Discussion Boards
• Other Help Information

REGIS Help Desk

The REGIS Help Desk is available to employees of all REGIS Participant Communities for whatever assistance is necessary. If you are a REGIS User or work for a REGIS Participant Community contact the REGIS Help Desk at:

The REGIS Help Desk is staffed from 8:00 AM to Noon and from 1:00 PM to 4:30 PM, Monday through Friday except holidays.

REGIS Staff Contacts

If you have a specific question on applications, system, data or administrative issues, you may also contact the various REGIS Staff Members coordinating those portions of the Migration effort:

REGIS Contact Us/Comment Form

Users and the general public alike are encouraged to contact us with any questions or comments using the REGIS Comment Form or contacting a staff member via the Contact Us page.

REGIS Discussion Boards

A new feature on the REGIS Website will be the REGIS Discussion Boards. Here you can pose questions or post your own solutions to challenging problems. Share information with other REGIS Users and learn new tips and tricks.

Other Help Information

A wide variety of help sources can be found online. Feel free to peruse any of the following information:

• ESRI Website
  • ESRI Support Center - for all ESRI products
  • Transitioning to ArcView 8.x - helpful information on converting ArcView 3.3 project files to ArcView 8.x Map Document files.
• GeoCommunity.com
• GIS Cafe

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REGIS is an agency of the Grand Valley Metropolitan Council